We’re happy when you’re happy! Need to return something?

PLEASE READ THIS SECTION CAREFULLY: 

We offer returns up to 14 days from the date of delivery. We only accept returns on items that are unused, with tags attached, and are returned in their original protective bags. For swimwear, hygienic liners must be intact.

We reserve the right to deny any returns that do not meet our policies and these items will be returned to you. All sale items are final sale and only items purchased at full price will be considered for return. Please allow one week from the date that we receive your return for the full refund request to be processed. You will receive email confirmation once the return process is complete. Return shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund as well as a $5.00 restocking fee.

Please note, Underwear and accessories are final sale.

At this time, we do not offer exchanges. If you would like a replacement after returning an item, please place a new order.

Unfortunately, once you submit your order it begins processing and can not be changed or cancelled.

Head here to start the return process.

We offer shipping within the US for a flat rate fee of $10.

We ship internationally (excluding Australia and New Zealand), for a flat rate fee of $30.

We ship internationally to Australia and New Zealand for a flat rate fee of $50.

Orders will be processed and shipped out within 3 days, unless noted otherwise. You will receive a confirmation email once your order has shipped. After being processed, your order will arrive in 5-10 business days.

Delays may occur during new releases, holidays and sales. Thank you ahead of time for being patient!

*** Tamara Malas is not responsible for lost, missing, stolen, damaged or delayed packages. Be sure to select Route package protection for a worry free shopping + delivery experience. Thank you for your understanding.***